• Patient Resources

    Employee Assistance Program

    We all face situations in our lives that cause us concern and emotional pain. Sometimes we can sort these out ourselves. Other times we may require special consideration—especially when our jobs and personal lives are affected.


    SeaCoast Health provides a full range of Employee Assistance Programs. We have excellent resources for employees, managers and supervisors who encounter distress, concern and productivity issues in a comfortable, confidential place with compassionate and highly trained staff members who understand what you’re experiencing.


    SeaCoast Health provides assessment, short-term counseling and referral services in a stress-free environment for the following:



    Conflict Management
    Crisis - adjustment to loss

    Partner/family relationship problems

    Stress Management

    Work-Life Balance

    Need to make an appointment?

    SeaCoast Health


  • Frequently Asked Questions

    What kind of problems does EAP address?

    Our EAP provides early, professional help for many issues you, your family and other families like you may be experiencing, including but not limited to:

      • Family issues
      • Marital problems
      • Parenting issues
      • Major shifts in job responsibilities
      • Death of family member or friend
      • Friend or coworker with serious personal problem
      • Employees having difficulty getting along
      • Critical incident stress management
      • Legal or financial difficulties
      • Major illness or chronic health problem
      • Troubling alcohol or drug use
      • Any sources of emotional distress or pain 

      How do I decide whether to seek counseling?

      Even if you are not sure your situation is appropriate for EAP counseling, you may call and consult with a counselor, confidentially and at no cost.

      Are most people nervous about getting counseling?

      Many people assisted through the EAP had never been involved in any type of professional counseling and didn’t know what to expect. It is normal for a person to be anxious prior to his or her first visit. You may find it helpful to speak with a counselor over the phone prior to your first meeting. The counselor can help you relax and feel more comfortable. After all, counseling is just a conversation.

      What happens in the sessions?

      The counselor will help you identify your problem and ensure you get the help you need. Counseling sessions are typically held at our office but we will accommodate clients through phone sessions if desired. You may find resolution after one or two sessions. Through your EAP program, you have access to up to eight sessions.

      If you and your counselor both believe you would benefit from additional help from a professional with more specialized skills, the counselor will help you select the resource that best meets your needs and remain available for further support, planning and follow-up.

      What if I am not sure if I need help?

      Seeking help from a professional counselor is a very personal decision. But if you are even considering seeking services, now may be the time. A confidential call to consult with a counselor may help you decide, and there’s no cost or obligation to continue.

      Is the program really confidential?

      Yes. All information regarding assessment and referral services will be securely and confidentially maintained by the EAP. We guarantee that no information concerning your personal situation or even your participation in the EAP program will be released, except as required by law.

      Where do I start?

      To make an appointment or to discuss your situation over the phone with a counselor, call the Center at 904-229-5038. All calls are completely confidential.

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      Appointments at SeaCoast Health

      SeaCoast Health offers appointments in Fernandina Beach.