Patient Resources

Our EAP provides early, professional help for many issues you, your family and other families like you may be experiencing, including but not limited to:

• Family issues
• Marital problems
• Parenting issues
• Major shifts in job responsibilities
• Death of family member or friend
• Friend or coworker with serious personal problem
• Employees having difficulty getting along
• Critical incident stress management
• Legal or financial difficulties
• Major illness or chronic health problem
• Troubling alcohol or drug use
• Any sources of emotional distress or pain 

Even if you are not sure your situation is appropriate for EAP counseling, you may call and consult with a counselor, confidentially and at no cost.

Many people assisted through the EAP had never been involved in any type of professional counseling and didn’t know what to expect. It is normal for a person to be anxious prior to his or her first visit. You may find it helpful to speak with a counselor over the phone prior to your first meeting. The counselor can help you relax and feel more comfortable. After all, counseling is just a conversation.

The counselor will help you identify your problem and ensure you get the help you need. Counseling sessions are typically held at our office but we will accommodate clients through phone sessions if desired. You may find resolution after one or two sessions. Through your EAP program, you have access to up to eight sessions.

If you and your counselor both believe you would benefit from additional help from a professional with more specialized skills, the counselor will help you select the resource that best meets your needs and remain available for further support, planning and follow-up.

Seeking help from a professional counselor is a very personal decision. But if you are even considering seeking services, now may be the time. A confidential call to consult with a counselor may help you decide, and there’s no cost or obligation to continue.

Yes. All information regarding assessment and referral services will be securely and confidentially maintained by the EAP. We guarantee that no information concerning your personal situation or even your participation in the EAP program will be released, except as required by law.

To make an appointment or to discuss your situation over the phone with a counselor, call the Center at 904-229-5038. All calls are completely confidential.